POLICY HOLDER | Make a payment
We have made it easy and convenient for you to manage your Infinity policies online. We are happy to provide services such as policy inquiry, payment processing, and claims inquiry.
It’s quick and easy to request changes to your policy. Some requests can be done online immediately and all others will be processed within one business day with updated documents emailed to you.
Have your policy number and email address? That’s all you need to:
POLICY HOLDER | Report a claim
Car Accident Tips
What to Do if You're in an Accident
Car accidents can be very stressful. Read the tips below to learn what you should do if you're involved in a car accident.
Keeping a normal demeanor helps you stay in control of the situation.
Make sure you and your passengers are OK.
Move as far off the roadway as possible, but stay at the scene of the accident. Warn oncoming traffic by activating your hazard warning lights and/or setting flares.
Call the police.
Call 911 or the appropriate emergency number to report the accident.
Contact your insurance company and report the claim.
The sooner your insurance company knows about the accident, the sooner they can start working to resolve your claim.
Do not admit fault.
Do not discuss the car accident with anyone other than the police and your claims representative.
Exchange vital information with the other driver involved in the car accident.
Write down the name, address, phone number and license numbers for all drivers and witnesses, particularly those who were not riding in a vehicle involved in the accident. Ask for the insurance companies and policy numbers for drivers involved in the car accident.
To report a new claimPhone: 800-919-9114
To discuss an existing email@example.com
To report a new
To discuss an existing claim
Or, track a claim without a Progressive account
M - F 8:30am - 6:00pm
Phone: (305) 940-5022
P.O. Box 694140
Miami, FL 33269-1140
M - F 8:30am - 11:00 pm
Phone: (305) 230-4770
M - F 8:00am - 5:00pm
New Claims Report:
M - F 8:00am - 8:00pm EST
Phone: (305) 940-7299
P.O. Box 694120
Miami, FL 33269-1120
Automated Policy Status and Payments
24 Hours a Day
7 Days a Week
Phone: (888) 987-8242